Denvoria is committed to customer satisfaction. This Refund Policy outlines our procedures for returns and refunds.
1. Eligibility
You may request a refund within 30 days of delivery if:
- The product is unopened and in original packaging
- You received the wrong or defective product
- The product did not arrive (lost in transit)
2. How to Request a Refund
Contact us at reply@quunthalthit.world with:
- Your order number
- Reason for the refund request
- Photos if applicable (e.g., damaged product)
3. Processing Time
Refund requests are processed within 5-7 business days. Once approved, refunds are issued to the original payment method within 7-14 business days, depending on your bank or card issuer.
4. Partial Refunds
We may offer partial refunds for opened products on a case-by-case basis, at our discretion.
5. Non-Refundable Items
Shipping costs are non-refundable unless the return is due to our error. Products that have been opened and used beyond a trial amount may not be eligible for full refund.
6. Returns
For eligible returns, we will provide return shipping instructions. Return shipping may be at your expense unless the return is due to our error.
7. Contact
Denvoria, 1750 Cesar Chavez St Unit A, San Francisco, CA 94124, USA
Email: reply@quunthalthit.world